What happens when I cancel my subscription?
You will have access to your application up until your end of your subscription date. Once that date passes, your subscription will no longer renew and you will lose access to the application and all the live galleries. There are no partial refunds available.
What if I don't have Wi-Fi?
You can start an event, take pictures, and allow guests to input their phone numbers and e-mails. The content won’t send immediately, but will queue up and send when either booth gets connected to internet.
What is the warranty?
Salsa includes a 12-Month limited parts and labor warranty and does not cover damage due to normal usage or wear and tear. In the event that a repair is needed during your coverage period, you will ship the product to Photobooth Supply Co for repairs. Warranties are non-transferable and coverage is limited to the original Salsa owner.
What is the support like?
Both our booths come with weekend support to help you not only troubleshoot your booth but to help you attain your goals.
Many people buy our booths with no photography or strong technical background. With that said, we do recommend a basic understanding of technology prior to purchase.
Does each Salsa need its own subscription?
Yes! As a benefit to you, each subscription gets cheaper with each device you add to your plan.
Are there any additional apps I need to purchase to run Salsa?
Yes and no. If you want to custom make your own graphical assets, you'll need an image editor like Canva or Photoshop. Otherwise, Salsa has everything you need to get started!